Volume-grade lost property, without volume-grade headcount.
Stations and depots receive thousands of items a month. Reclaim handles the heavy queues, automates the routine matches and escalates the genuinely tricky cases to human review.
The mess Reclaim was built to clean up.
Mountain of bags piling up at the depot every Monday.
Bulk intake with storage IDs and hourly match runs keeps the backlog flat.
Customers reporting losses on the wrong line.
QR codes per station pre-fill the report so triage isn't a guessing game.
Manual postage paperwork eating an FTE.
Carrier rate-shopping and printable labels remove the back-office cost centre.
No audit trail when a high-value item goes missing.
Every storage move is signed, with photo evidence and operator name.
Your workflow, in three moves.
- 01Self-service report at every station QR code
Mobile-first form, pre-filled by station. We handle WhatsApp, email and embed-on-site.
- 02Bulk intake at the depot
Scan items into bins; Reclaim assigns storage IDs and runs match suggestions hourly.
- 03Carrier integration for returns
Shippo or your account; tracked labels with audit log per item.
Scan, assign, store. Auto-match runs every hour against open reports.
One toolkit. Sized to you.
- Unified inboxEmail, WhatsApp, Instagram DM, web form.
- AI matchingConfidence-ranked suggestions, with reasons.
- Carrier returnsShippo, UPS, FedEx, DHL, Royal Mail.
- Embed widgetOne line of HTML on any page or QR.
- Audit logEvery action signed and timestamped.
- Branded portalCustomer-facing pages in your colors.
"Built for the SMB up to airport-grade volume. Same workflow, just more of it."